Merchandise is eligible for a one-time price adjustment within 14 days of the date ordered unless stated otherwise in the promotion. Where Lovesac Comes up short, is in their ability to create a Universal Culture for continued success. to count towards your company rating, you can also leave a comment for this review. This is provided free of charge by calling our service line at 888-636-1223. If merchandise is being returned to a warehouse, we will gladly accept returns that ship within 7 days from the receipt of return labels and shipping materials. Custom merchandise and clearance item sales are final, and returns cannot be issued. I don't have kids and the cushions were stored under cover. Designed for Life™ products also come with peace of mind. All returns from Canada are subject to a shipping fee. Last updated on May 8th, 2020, Editor’s Note: This post contains affiliate links, which means I receive a commission if you make a purchase using these links. 217 Lovesac reviews. You will be able to edit the text before publishing. Lovesac Sactional Review : My Recommendation After 4 Years. Please note that Shrink Kits require the use of a shop vac. Lovesac Sactional: The Review. They are durable and very comfortable. We also offer the only Lifetime Warranty in the bean bag industry. While the Sacs are relaxed and casual, Lovesac Sactionals are a little more mature and sophisticated—but just as comfortable. Despite this, LoveSac complaints reveal that many customers experience challenges in making warranty claims. When you buy a Lovesac product, you won’t have to worry. ALL of the cushions had fallen apart and one cover the zipper broke. Lovesac - Lifetime warranty is a joke Aug 21, 2018 @ Pissed Consumer I worked really close to the food court so I wouldn't have to walk too far to get a burger. After reading reviews, after dealing with HORRIBLE customer service, after seeing the C+ rating and lack of movement on Lovesac’s part to get better carrier service makes them far below a C. Avoid if you value warranty and guarantees. If you paid in a showroom with cash, refunds will be issued via a corporate check sent to the shipping address on file. Write a private message as Lovesac verified representative. We've compiled a list of the Best Lovesac Customer Service of 2019 to buy, including Top (Highest) Rated Lovesac Customer Service Reviews on Amazon.com, eBay, Walmart, Best Buy, Reddit. Returning a Sac that has already been fluffed will require a Shrink Kit for return shipping. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. Check the complaint history, rating and reviews on this company. Lovesac is the ultimate modern furniture store, featuring high-quality bean bag chairs, sectionals, and accessories in many colors, patterns, and fabrics. If you want your response This program is only available to United States residents. Floor models are not eligible for warranty and are final sale. This means as your needs change over time, our pieces can adapt to fit them. Reason of review: Customers think the pricing is a little high, but still, think their products are worth paying for. I didn't hear from them so in February I contacted them and they said as soon as they get in their outdoor sectionals in which would be beginning of March they would send me mine. PissedConsumer837867. March came and went and no news from Love Sac. A typical day involves reaching out to clients, looking for commitments to purchase. User Reviews. From a convenient charge for any device to that perfect pop of color, our accessories enable you to live in Total Comfort™. Lovesac Reviews. We're not saying they aren't, but as we explain on our Xorbee vs. Lovesac page, our product uses higher quality foam that's sorted by hand. Warranty: Lifetime for hard inserts. Once we have confirmation that your merchandise is shipping back to us, we will issue funds to the original form of payment. As per the company, Lovesoft is an embodiment of luxury, softness, and suppleness. Typically, a work day at LoveSac involved fluffing up the "Sacs," teaching customers about the many different furnishing options of the "Sactionals" furniture and working the cash register. Comment the review as Lovesac verified representative. Upon purchase, every Lovesac product is automatically registered and your warranty is activated. the wood and steel that represent the interior structure of their items. LoveSac is owned and operated by LoveSac Corporation. Read reviews of the best home warranty companies of 2021 from U.S. News & World Report. Please contact us via email at customerlove@lovesac.com. Missing parts of order for 7 months, no reply from customer service. After you receive the shipping labels, you have 7 days to return your merchandise. What is the Best Affordable, Best Inexpensive, Best Cheap Brands to Buy. So I contacted them via email and got a response back that said they discontinued the style I bought and they are looking for someone to make my cushions. Share your voice on ResellerRatings.com The Hunt for New Furniture. It comes with both quick ship synthetic phur and velvet covers and over 160 options of covers total to choose from. Switch the Covers on Sacs to match a room makeover, or add Seats and Sides to your Sactionals to accommodate a growing family. Next, we'll go through their Moviesac:. Joybird backs this up with a lifetime warranty on the foundational pieces of their furniture items, i.e. Find helpful customer reviews and review ratings for LoveSac SuperSac KhakiSac at Amazon.com. It was an honor, and an ego boost to sell their Product. You will know What is the best Lovesac Customer Service on the market? Updated Nov 19, 2020. Lovesac is rated with a BBB rating from Business Consumer Alliance as of 12/7/2020. * All pricing and LoveSac measurements, warranty and prices were taken from LoveSac.com on February 3, 2018. Lovesac Sofa. Their customer service is terrible with rude phone operators and cold, accusatory emails. 479.2k Followers, 182 Following, 1,100 Posts - See Instagram photos and videos from Lovesac (@lovesac) Clear All. Thank You for Your Reply! Boxes of Durafoam® for purchase are limited to 2 per customer. Made in the USA. Would You Like to Convert It Into Review? Sales person ordered wrong items. Eligible merchandise may be returned within 60 days from the date you received it for a full refund or exchange. JavaScript seems to be disabled in your browser. Lovesac reviews (www.lovesac.com): HORRIBLE HORRIBLE HORRIBLE. Customer Reviews. When I contacted customer service in mid December they told me they would replace them. The store will not work correctly in the case when cookies are disabled. A Lovesac Sactional Review: The Sactional comes from Lovesac, the company behind the soft-as-a-cloud Sacs that are dorm-room must-haves for many rising college students. 207 Lovesac reviews. After that, it's in our hands. One of the best Furniture Stores, Retail business at 132 Christiana Mall, Christiana DE, 19702. As the product was very expensive and a non-necessity, most of the people who came in just wanted to sit on the bean bags. Poor customer service. Be part of #Lovesac! We wanted — nay, we needed — a new couch. Search job titles. Your claim will be answered within 5 to 7 business days. Compared to: Lovesac If you have any questions, feel free to chat with us or call 1-888-636-1223. No questions asked. Lovesac furniture is Designed for Life™. Oh and by the way their 888 number is a joke as well. No one ever answers that phone. The warranty covers for 3- or 5-years, depending on the type of fabric. If you are returning a Sactionals Seat Insert Set, you must return all 3 components: the Seat Frame, the Seat Cushion, and the Back Pillow. You will be automatically registered on our site. Any shipping and/or delivery fees are non-refundable. Lovesac review from Sarasota, Florida rated 1.0/5.0 with 1 Comment: I bought an outdoor sectional for over $2500 and at the end of the summer I changed the covers. Many of the customer reviews are positive reviews. Find out which home warranty plans are the best for your situation. LoveSac Alternative Furniture Co. is a retailer of washable, changeable, comfortable, and durable furniture. The Sacs are amazing and are extremely comfortable. The Lovesac Warranty does not cover accessories, commercial/rental use, pet damage, color fading, failure to follow washing instructions, or damage due to burns, odors, mold, ink stains, water/fire, natural disaster, or bodily fluids. Contact Review Author as Verified Representative, Business Solutions For Verified Company Representatives, Pissed Consumer © 2021 All With 6 sizes and hundreds of Covers to choose from, there’s a Sac for every space and style. Returns for Seat Cover Sets must also include all 3 components. One Reddit user, bougahleebooyas says: 0 complaints for Lovesac. Read real customer ratings and reviews or write your own. Hi Lovelies! Thousand of people ordered from them using individualized coupon codes and they canceled 100% of the orders because they got more orders than they anticipated. For the best experience on our site, be sure to turn on Javascript in your browser. The website also notes the following: “The Lovesac Warranty does not cover accessories, commercial/rental use, pet damage, color fading, failure to follow washing instructions, or damage due to burns, odors, mold, ink stains, water/fire, natural disaster, or bodily fluids.” Please type your name, order number, and "Warranty" in the subject line of your email.For your warranty claim to be reviewed, include the following in your email: Please note: If you would like to purchase Durafoam®, you must have the original proof of your Sac Insert purchase. We enjoyed reviewing Lovesac and think this brand is a great choice for shoppers who are: Comfortable with shipping over delivery and capable of setup on their own without professional assistance. The Outside: The Moviesac is rated as a two-person bean bag chair, but may be best for one larger person. Find Reviews Filter. Need more details? A free inside look at company reviews and salaries posted anonymously by employees. Terms & Conditions *Minimum of $350 purchase required. Now a couple weeks later and no response from them. 3-5 years for soft inserts and covers. Customers have stated the sactionals are very user-friendly and easy to put together. Sactionals are specially designed to adapt to your changing needs and evolving tastes. If there is a problem, we fix it. Gift Cards also cannot be returned. Warranty issue. The old one is sporting a dip so deep that only the dog can curl up comfortably. Our foam-filled bean bag-style chairs are 100 percent made in the United States. Business Details This is a multi-location business. If you wish that your prior post be removed, submit a notarized letter. You'll be the first to know about our sales, new products, offers & more. Product or Service Mentioned: It's been a while. Review #837867 is a subjective opinion of A free inside look at company reviews and salaries posted anonymously by employees. Private messages do not impact your company rating. Order Your Comfy Sack Today! Warning: No LoveSac Warranty On Sacs Sold Through Overstock 7.8.09 8:50 PM EDT By Laura Northrup @lnorthrup furniture beanbag chairs lovesac lounge chairs comfy fluffy Please allow 14 business days to process the refund via corporate check. 65 customer reviews of Lovesac. Rights Reserved, You Are About to Contact PissedConsumer.com, I have read and agree to the Pissed Consumer. The Lovesac Warranty does not cover accessories, commercial/rental use, pet damage, color fading, failure to follow washing instructions, or damage due to burns, odors, mold, ink stains, water/fire, natural disaster, or bodily fluids. Please note: We will only send return shipping boxes for Sactionals Seat and/or Side Inserts, if requested. Username and password will be sent to you via email. Sac Duffels are for transportation only, Lovesac does not replace soiled duffels. Angry Customer. Additionally, our 8-foot Comfy Sack is made to last; that’s why it comes with a free 5-year no-hassle warranty. Bad part. You can try to reach review author by writing a comment to the review or try one of our business solutions. Lovesac offers a five-year warranty for down blend cushions. A picture of the product's batch number (, Please note: If you would like to purchase Durafoam. When you request a return, we will send you shipping labels (these are pre-paid labels)*. Lovesac makes some of the best furniture on the Planet. There are some glowing reviews on the internet about lovesac sofa, which are the proof that a lovesac sactional is truly worth it is salt. For the best experience on our site, be sure to turn on Javascript in your browser. I was planning to buy a new couch but after I read this that’s a big NO.. There products are expensive pieces of junk that have no warranty. An 8-foot Comfy Sack has a wider range of colors and fabrics, all for a fraction of the cost of The BigOne. Lovesacs are a good product. Must be first-time purchase. Where it’s made: U.S.A & China; Real Lovesac Customer Reviews. Sac Duffels are for transportation only, Lovesac does not replace soiled duffels. Proof of purchase is required for all returns and refunds. Lovesac sofas are an investment as they are quite expensive, so it makes complete sense to know what other people think of these sofas. To make things even easier, we’ve broken down the different warranties by product so you can clearly understand the warranty for your Lovesac purchase. Get contact details that poster left for the company. 3 reviews of Lovesac "This company doesn't honor the promotions that they advertise on their website, in mass emails, and on Facebook. I bought an outdoor sectional for over $2500 and at the end of the summer I changed the covers. For full details visit the disclosures page. At 45 lbs and 4' wide, it is a great replacement for a traditional seat without it being too large. Love soft: a material uniquely designed by Lovesac keeps your pillows lofty all year round without the need to fluff them. Check us out and see why both Apple Computers and Zazzle.com chose our bean bags over LoveSac to outfit the Apple Corporate Headquarters. Great Comment! ... Megh kept stopping in the local Lovesac store, though, “just to sit down for a few minutes”. We are processing your message. WOW thank you for information!! Read honest and unbiased product reviews from our users. 1,207 reviews for Lovesac, rated 1.00 stars. So I recently bought a The Big One LoveSac as a reward for some achievements. Universal Culture for continued success perfect pop of color, our accessories enable you to in. Cover the zipper broke answered within 5 to 7 business days all year round without need. 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